Roc Luxe Tulum Hotel, Tulum

My stay at the hotel was a bit disappointing overall. The rooms were overpriced for what you get, especially with dirty towels and missing amenities. However, the service was exceptional, particularly from Júlio who went above and beyond to assist us. The location was great with a beautiful beach front, but the dining experience left a lot to be desired with limited options. Despite these drawbacks, the staff were very helpful and accommodating.

The hotel has beautiful rooms, but they are overpriced. The towels were dirty, and some amenities were missing. The location is amazing, right next to the prettiest beach front, although it could be noisy being next to the street.

The hotel's location right next to the street was convenient, but the rooms were overpriced with dirty towels and lacking some amenities. Despite these drawbacks, the service was friendly. The dining experience was limited but acceptable, and the facilities were decent.

The hotel is situated right next to the street, which may be a downside due to noise, but the price is considered reasonable despite some cleanliness issues with the towels and missing amenities.

The hotel had its ups and downs. The rooms were beautiful but faced the noisy street, and they lacked some amenities. The service was exceptional overall, with standout assistance from Júlio. The location was amazing, right by the beach, but the view from some areas was not great. The dining experience was lovely, even though the vegetarian options were limited.