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Roc Luxe Tulum Hotel, Tulum
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Key details
About the Hotel
Carretera Tulum-Boca Paila Km 5.5 Zona Hotelera,
Tulum,
Mexico,
77760,
Quintana Roo
Roc Luxe Tulum is a 5-star hotel located near Tulum's pristine beaches. It offers a range of amenities including a private beach area and an outdoor swimming pool. Visitors can experience the natural beauty of the region, as well as cultural sites like the Tulum Archaeological Site.
Location
Roc Luxe Tulum is situated just a few steps from the beach, allowing easy access to the coastline. Parque Nacional Tulum is only 1 miles away, offering nature and cultural experiences. The nearest airport is Cozumel International Airport, located 53.5 miles from the hotel, with shuttle services available.
Rooms
All 24 rooms at Roc Luxe Tulum feature air conditioning and complimentary Wi-Fi. Some rooms come with balconies, providing additional outdoor space. Each room is equipped with a private bathroom, ensuring guests' privacy and comfort. Safety deposit boxes are also available for added security.
Eat & Drink
Guests can start their day with a complimentary continental breakfast provided by the hotel. For other meals, Roc Luxe Tulum offers room service and a restaurant on-site. The hotel features a bar, perfect for relaxing with a drink after a day of exploration.
Leisure & Business
The hotel includes recreational facilities such as a gym and an outdoor swimming pool. A terrace and garden are also available for guests to unwind. Additional services provided include concierge support and tour organization, catering to both leisure and business travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfasts!
“The breakfast options were delightful, especially the perfectly cooked scrambled eggs and pancakes that we ordered from the menu.” view full review
Spacious and Clean
“Our room was beautifully spacious, spotlessly clean, and provided a relaxing atmosphere that enhanced our stay.” view full review
Relaxing Pool Vibes
“The music by the pool created a perfect ambiance for relaxation, and the calm atmosphere made it even better.” view full review
Perfect Beach Village
“Staying in the 'beach village' was a highlight; the soothing sound of waves made every night more enjoyable.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
24-hour security
Adults only
Baggage storage
Private beach
Fire extinguishers
Key access
Sports & Fitness
Fitness center
Services
Paid shuttle service
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Room features
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Tulum-Boca Paila Km 5.5 Zona Hotelera,
Tulum,
Mexico,
77760,
Quintana Roo
Map view
Carretera Tulum-Boca Paila Km 5.5 Zona Hotelera,
Tulum,
Mexico,
77760,
Quintana Roo
City landmarks
109 Hectares Km 25
ProKiteTulum Kiteboarding Center
2600 ft
Camino Boca Palia a Tulum
Iklab
4200 ft
Gallery
IK Lab
4200 ft
Beach
Tulum Archaeological Site
3.6
mi
Gallery
Galeria La Llorona
1.3
mi
Gallery
Pepe Soho Photography
1.3
mi
Caleta Tankha Playa
2.0
mi
Beach
Las Palmas Public Beach
2.3
mi
Beach
Club de Playa El Paraiso
2.6
mi
Km 1 de la Zona Arqueologica S/N
GO Snorkeling Tulum
2.7
mi
Beach
Paradise Beach
2.8
mi
Zona Hotelera Tulum
Playa Maya
2.7
mi
Calle Osiris Sur 1096
Terreno Expoferia
2.9
mi
Camino a Punta Allen
Arco Maya
2.9
mi
Public Building
Casa de la Cultura
2.9
mi
Mall
Super Chedraui
3.0
mi
Beach
Playa Pescadores
2.9
mi
Dunosusa
2.9
mi
TulumMexico
Las Pinturas
3.2
mi
Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte
MiNiAtUrE art Gallery
3.1
mi
Aldea Zama
Piramide del Pensamiento Positivo
3.2
mi
Calle Alfa Sur 1066
Dos Aguas Park
3.0
mi
Parks
Parque Dos Aguas
3.0
mi
Beach
Tulum Beach
3.1
mi
Avenida Tulum
Santitos
3.1
mi
Gallery
La Hoja Verde
3.1
mi
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
3.4
mi
Calle Yalku Manzana10
Balam Art On Feathers
3.6
mi
Nearby
Beach
Sunrise Beach
1100 ft
Carretera Tulum Boca-Paila Km 6 Alumbra
Alumbra Tulum
1100 ft
Restaurants
El Tabano
100 ft
Beach Road Tulum Km. 7
Beso Tulum Beach
1700 ft
Carretera tulum - boca paila Km 5,5
Amansala Eco Chic Resort Restaurant
400 ft
km 5.5 Carr Tulum
Tago Restaurante
700 ft
Carretera Tulum - Boca Paila km 6
Beso Tulum
1200 ft
Carretera Tulum-Boca Paila km 6
Parole Tulum
1800 ft
Hotel Zone Km 6.5
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
helpful staff
great location
noisy rooms
missing amenities
6.8/10
Nice
Rooms
5.5
Location
7.7
Service
8.2
Dining
6.2
Guest reviews
6.8/10
based on 6 reviews
6.9
6.9/10 based on 62 reviews
Lou
United States of America,
April
2024
7.6/10
My stay at the hotel was a bit disappointing overall. The rooms were overpriced for what you get, especially with dirty towels and missing amenities. However, the service was exceptional, particularly from Júlio who went above and beyond to assist us. The location was great with a beautiful beach front, but the dining experience left a lot to be desired with limited options. Despite these drawbacks, the staff were very helpful and accommodating.
Rooms
5.0
The rooms were very overpriced and not worth the cost, with dirty towels and missing amenities. They were also right next to the street, which was not ideal.
Service
9.0
The service at the hotel was exceptional, especially from Júlio. He helped us with a variety of things, from dinner recommendations to arranging trips, and even getting us a fast track PCR test. However, the staff's attention to detail was lacking in some areas.
Location
9.0
The location was amazing, with the prettiest beach front ever. It was just perfect for our needs, being close to the beach and offering easy access to various attractions in the area.
Dining
7.0
The dining experience was a mix of positive and negative aspects. While the food was on the pricier side and portions were small, the regional bread was quite lovely.
Facilities
The hotel facilities were adequate, though some aspects could be improved to enhance the overall guest experience.
Hugh
United States of America,
March
2024
7.8/10
The hotel has beautiful rooms, but they are overpriced. The towels were dirty, and some amenities were missing. The location is amazing, right next to the prettiest beach front, although it could be noisy being next to the street.
Rooms
7.0
The rooms are beautiful but overpriced, with some issues like dirty towels and missing amenities. They are located right next to the street.
Service
9.0
The staff, especially Júlio, are exceptionally helpful and friendly, assisting with various needs such as recommendations and reservations. However, they struggled with making a good Margarita.
Location
8.0
The location is just perfect with the prettiest beach front ever, despite being next to the street. It's convenient for beach activities and exploring the area.
Dining
7.0
The dining experience was lovely with local sweets, although there were limitations in the offerings like only coffee and fruits.
Facilities
8.0
The facilities are good overall, offering necessary amenities for a comfortable stay.
John
United States of America,
January
2024
5.6/10
The hotel's location right next to the street was convenient, but the rooms were overpriced with dirty towels and lacking some amenities. Despite these drawbacks, the service was friendly. The dining experience was limited but acceptable, and the facilities were decent.
Rooms
5.0
The rooms were right next to the street and felt overpriced for the quality, with dirty towels and missing amenities.
Service
7.0
The service was super friendly, despite some shortcomings like the inability to mix a decent Margarita.
Location
6.0
The hotel's location was good, right next to the street, suitable for those who don't mind the noise.
Dining
5.0
The dining options were limited with just basic offerings, like only coffee and fruit for breakfast.
Facilities
6.0
The facilities were average, with nothing extraordinary to highlight.
Charles
United States of America,
December
2023
5.6/10
The hotel is situated right next to the street, which may be a downside due to noise, but the price is considered reasonable despite some cleanliness issues with the towels and missing amenities.
Rooms
5.0
The room I stayed in was conveniently located near the street, which could get noisy. However, for the price I paid, I expected better cleanliness as the towels seemed dirty and some amenities were missing.
Service
7.0
The service was a mix of exceptional and concerning experiences. While Julio went above and beyond to assist us with various arrangements and recommendations, there was an unsettling moment during check-in regarding my personal belongings.
Location
6.0
The location of the hotel was good overall, but some aspects like military maneuvers nearby might disrupt the tranquility. However, the proximity to the beach clubs and restaurants was a plus.
Dining
5.0
The dining experience offered minimal options, with a basic selection of coffee and fruit. The quality of the meal was below expectations and not in line with the price paid.
Facilities
6.0
The hotel's facilities had their ups and downs, with some aspects falling short of expectations. However, certain services like shuttle options were available for an extra fee.
helpful staff
noisy rooms
Drew
United States of America,
November
2023
7.6/10
The hotel had its ups and downs. The rooms were beautiful but faced the noisy street, and they lacked some amenities. The service was exceptional overall, with standout assistance from Júlio. The location was amazing, right by the beach, but the view from some areas was not great. The dining experience was lovely, even though the vegetarian options were limited.
Rooms
7.0
Despite the beautiful decor, the rooms were a bit noisy being next to the street and some amenities were missing. The cleanliness was a bit lacking with dirty towels.
Service
9.0
The service was exceptional, especially from Júlio who went above and beyond to assist us with various arrangements and recommendations. However, there was an unfortunate incident with one staff member causing a minor inconvenience.
Location
8.0
The location was amazing, right next to the prettiest beach front ever. However, some areas had less appealing views and there was inappropriate elevator music in some parts.
Dining
7.0
The dining experience was generally lovely, although the vegetarian options were limited. The breakfast was basic with only coffee and fruit provided.
Facilities
7.0
The facilities provided were sufficient but not exceptional.
Wayne
United States of America,
July
2023
7.2/10
My stay at the hotel was a mixed experience. While the location was amazing, right by the prettiest beach front I've seen, the rooms were a bit disappointing with dirty towels and lacking some amenities. The service, particularly from Júlio, was exceptional, assisting us with everything we needed during our stay. Dining options were limited, but the overall facilities were satisfactory.
Rooms
5.0
The rooms were pretty overpriced and had dirty towels. They lacked some supposedly provided amenities. Also, being next to the street was a bit noisy.
Service
8.0
The service from Júlio was exceptional, providing valuable assistance throughout our stay. However, they made a strange comment about my watch during check-in. But overall, the service was wonderful.
Location
9.0
The location was amazing, right by the prettiest beach front. However, it was a bit too close to the street, affecting the tranquility a bit.
Dining
7.0
The dining experience was a bit limited, but the food quality was lovely.
Facilities
7.0
The hotel offers good facilities overall, meeting the basic needs for a comfortable stay.
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